Best Western Plus New Cumberland

The facility was really great. The furniture were like new and beds were comfortable.

Great location off turnpike and near gas stations and a few restaurants, newly remodeled, all non-smoking, lighted parking lot, quick check-in, 11AM checkout, younger staff was polite, nice room size, good control on room temp, large bathroom counter.

The staff was great sophia was awesome she was very accommodating also the night shift guy was great the pool great the breakfast was ok but the rooms were nice and clean

The man working the desk went above and beyond to help me get my last minute reservation fixed. Unfortunately I didn’t get his name, but he worked midnight shift, and I mistakenly booked for the next day’s date, even though it gave me an option to put arriving between 12am and 1am, which would have put my arrival on the correct date. He made calls and though I was double charged due to system issues and not being able to fix it then, he had it fixed by morning. Thank you, kind sir!

We loved the breakfast and the gentleman in charge of the breakfast was phenomenal. He was on top of everything and also very helpful and polite. The place was very clean. The pool was fun and warm. They even kept it open a little later for us. I would definitely recommend and stay there again!